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The Knowledge Center >> Real Flame Gel Fuel FAQs

Real Flame Gel Fuel FAQs

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Ventless Gel Fireplaces and Accessories Ventless Gel Fireplaces and Accessories

For over 29 years, Real Flame has been the leading alcohol based gel fuel on the
market. Real Flame Gel Fuel is an environmentally friendly, non-toxic, clean burning gel
that doesn't leave any soot, smoke or ashes behind so there’s no messy clean up.
Best of all, Real Flame creates a robust, bright yellow, orange and red flame
that crackles just like a log fire.

Q.  What is Real Flame Gel Fuel made from?

A.  The main component of Real Flame Gel Fuel is Isopropyl (ahy-suh-pro-pil)
alcohol, commonly known as rubbing alcohol.  Due to its chemical composition,
isopropyl alcohol is non-toxic and burns completely clean, leaving behind no
Carbon Monoxide, soot or ash.  The isopropyl alcohol also creates the large red,
orange, and yellow flames that you see when you burn Real Flame. There is also a
general thickener added to create a gelled product.

Q.  Are there any special instructions I should follow when burning my Real Flame
      Gel Fuel?

A.  Yes. Before you open your can of Real Flame Gel Fuel, shake the can vigorously
to evenly distribute the thickener and the alcohol.  Be sure to remove the label
before placing into your Gel Fuel Fireplace and burning.
Follow all instructions
included with the fuel.

Q.  How long will my Real Flame Gel Fuel cans burn?

A.  Real Flame Gel Fuel cans are designed to burn between 2.5 and 3 hours.  Be sure
to shake cans before use to distribute the product evenly to achieve the maximum
burn.

Q.  Value wise, how does the gel compare to like products in the market place?

A.  A Duraflame log can be purchased for approximately $5.00, roughly the same
price as two cans of Real Flame Gel Fuel, however the logs need to be vented.
Also, you can control the burn length of Real Flame Gel Fuel, extinguishing the
cans and relighting if you do not wish to burn the full three hours.  This is not true
of a wood or Duraflame fire.

Q.  I hear crackling and popping when I burn my cans of Real Flame Gel Fuel.  Is this
      normal?

A.  Yes. There is a special ingredient added to the gel fuel to create the crackling
and popping that you hear, designed to resemble the same soothing sounds of a
wood fire.

Q.  Is Real Flame safe to burn indoors?

A.  Yes.  Real Flame gel fuel is completely non-toxic when used as directed, and
made for both indoor and outdoor use, in Real Flame Gel Fuel Fireplaces.

Q.  Does Real Flame Gel Fuel actually put off any heat or is it strictly for ambiance?

A.  Although not recommended as a primary heat source, Real Flame Gel Fuel does
give off roughly 3,000 BTUs of heat per can per hour.  This means if you burn all
three cans for the full three hours, you will raise the temperature of a 10’x 12’
room between 4-6 degrees.

Q.  Real Flame looks a lot like Sterno.  Is there any difference in the two, and can I
      use Sterno in my Real Flame fireplace.

A.  Although it is a similar concept, sterno and Real Flame Gel Fuel are two
completely different products.  Sterno is composed of methyl alcohol as opposed
to isopropyl alcohol.  The methyl alcohol creates the small blue flame that you see
when you burn a sterno can.  Isopropyl alcohol burns a bright orange robust
flame. Methyl alcohol also creates carbon monoxide, and is not safe to burn in
large quantities.  We do not recommend using sterno in any Real Flame products.

Q.  What is the shelf-life of my Real Flame Gel Fuel?

A.  We recommend that you use your gel fuel in a Real Flame Gel Fuel Fireplace within a
year of receiving the product. As the product ages, it will slowly convert from a gel
to a liquid. The product is still good to use as long as it is not in a liquid format,
however the product may not burn the full 2.5 – 3 hours.

Q.  My gel has turned into a liquid, what should I do with it?

A.  You can take any liquid Real Flame to any place in your area that accepts old paint cans.

Q.  I have an outdoor Real Flame Fireplace.  Can I roast marshmallows over it?

A.  Although Real Flame is a non-toxic product; we do not recommend cooking
anything over Real Flame fires.

Q.  I have noticed that there are two different can sizes of Real Flame Gel Fuel.  What
      is the difference?

A. We offer Real Flame Gel Fuel in 13 oz and 7 oz cans. The 13 oz cans are used for
all indoor and outdoor Real Flame Fireplaces; the 7 oz cans are used with the Real Flame
Personal Fireplace line. Soon we will be introducing Real Flame Pour Gel, which
will be used in the new Insight Contemporary Fireplace. We will also be
introducing Real Flame Citronella Pour Gel Fuel.

Q. Can I use my Real Flame Gel Fuel in other products?

 A. Real Flame Gel Fuel has only been tested in Real Flame products.  However,
Real Flame Gel also works well with Outdoor GreatRoom Gel Fire Pits, and
The Outdoor GreatRoom Company has tested Real Flame Gel Fuel in their products.