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Testimonials & Reviews

Hi just letting you know I received the sheds they are wonderful and well worth the money! Thank you for your professional service from beginning to end.

Josephine

Good afternoon.  You folks are absolutely AWESOME!  I got my fire ice today.  I am so happy about this shipment and the customer service I got.  Finally a company that understands customer service!  Thank you, thank you, thank you for everything!

Annette

The Chair arrived today in perfect condition! You sure made my day! I thank you so much for all the help and kindness! You sure should get a Gold Medal for Customer Service! For all your extra work I am very grateful! Each time I rest in this chair my thanks and thoughts will be with you!

Dr. Horst Vogl

Old Dominion delivered within the time frame given, and the driver was very helpful in placing the package on my patio. I did not hold him up to unpack and inspect but the package was palletized and in pristine condition. I have since unpacked and inspected everything and it arrived in perfect condition. The packing of the product could not have been better. The unit itself is beautifully engineered and built accordingly. Who says the USA cannot compete. I give the shopping experience with Living Outfitters, the manufacturer, the packer and shipper 5 Stars, 10 Plus or any other perfect rating. Congratulations to all concerned. If only all shopping experiences were even half as good!

Now all I need to do is wait for our Houston winter season, usually beginning on 15 Jan and ending by 20 Jan of each year :-).

John Larimore

That's wonderful service. We are so happy with your products and quick response. Thank you so much and I hope you and your family have a wonderful 4th of July! - Bill

Bill

Thank you for all your help.. You have been TERRIFIC to work with.... Being in a service industry too I really appreciate your quick response to this matter. Don't worry.. I will order from you again when the occasion arises and that is because of you!! Have a great summer..

Dee

They arrived while we were on vacation. Arrived in perfect shape. Thank you for your prompt response and extreme customer focus. We cannot wait to get the contractor back to install the pergola now that we have the base covers. Thank you!

Kathy Reed

I just wanted to tell you that I received the trellis today. I was totally surprised because you said it would 2 weeks for delivery. I wanted to apologize for being so skeptical in the beginning. I now have full confidence in your website. The item is absolutely gorgeous and of excellent quality. You can tell it was made in the USA. Thank you for being so patient with me. Hope to shop with Living Outfitters in the future. Thanks again!

Anna

You are excellent in the way you follow through with helping the customer.
We would definitely buy from your company again. Thanks for all your time
and help.

Susie

If I ever need another Shelter in a Box or anything else in the outdoor improvement realm, Living Outfitters has become my go-to place for the initial research, potential purchase.  Keep up the good work!

Michael

Thank very much for your professionalism, and getting back to me so soon. It is so rare that someone follows through.

Rima

Thank you and the manufacturer. How amazing to work with businesses that really care about their customers!

Sandi H

I would like to thank you for all of your efforts. You have been very professional and courteous throughout our entire communications. Having managed a sales force of over 100 salespeople, your actions would rank at the very top of the class. Thank you again for all your help.

Garry G.

I just wanted to let you know I was so surprised to receive my Newcastle fire bowl from you so fast. I will absolutely be back to shop with you again. Wonderful service!!

Donna S

Thank You for confirming the cancellation of our order. Obie Miller was a great customer service help, and should we be settled in our decision to order in the near future, we hope he is still working for you. He knows the product from his own experience with having a cedar shed and was able to answer all our questions. Living Outfitters will be the first place we look in the future, if wanting a cedar shed.

A. Marcel and C. Dolman

My wife and I bought the Livingston Vinyl Arbor a few weeks ago but one of the parts was broken.  My wife called your number and spoke to Branden who asked her to email a photograph of the broken piece.  We did a few minutes later and within 3 days we had the replacement part.  Branden was very compassionate and helpful on the phone.  We just wanted to let management know we appreciated his help.  I was disappointed with the broken part but after Branden's help I will recommend you to friends.

Jonathan

I just felt I should take a minute to say thank you to Branden and everyone at Living Outfitters for your help, honesty and kindness in regards to my order for the garden arbor for my daughter’s upcoming wedding.  The arbor arrived in a very timely manner was exactly what it was advertised to be, it will be great addition to the wedding décor.  I would recommend your company to anyone, it is a real pleasure in this day and age to work with a supplier/company that is honest, forthright and has a genuine concern about the customer’s overall happiness with the purchasing transaction.

WOW, doesn’t even come close to how I feel about my experience working with Living Outfitters and its affiliates….surpassed my expectations by a mile.

Thanks again and please feel free to use this e-mail as a testimony from me about your business.

Mike

We ordered 2 fire bowls CF20LP from your company about 4 weeks ago.  We just wanted to let you know how pleased we are with your service and product!  The shipping was extremely quick, they arrived in perfect condition, and we were able to install them with ease!  I have attached two photos of our finished project (a built-in spa with fire bowls built-in the surrounding pillars) and wanted to express our thanks.

Steve & Sondra

Unfortunately, I only needed the one item! I find the site fascinating with many beautiful products and at competitive prices!! It is easy to navigate, has good descriptions and great pictures of the items. Checkout was fairly smooth.

ET.MAGIC

The web site was easy to navigate. I loved that I did not have to pay shipping charges for my order.

Crafting2

I ordered the Seville Gazebo, lowest price and it was the best price I could find on the internet. Called the customer service to place the order and the person that helped me was tremendous.

Runr007

Living Outfitters has one mighty easy site to navigate... But all anyone really needs to know is that, after going to a lot of different web sites and seeing a lot of different variants on the theme of temporary shelters, this site was the one that finally allowed me feel comfortable about parting with my hard-earned dough for something that others may have had, and perhaps at a marginally lower price. Their concept of breaking out shipping costs didn't even bug me the way it usually does. There was just something about how any question I might have had seemed to have a link where an answer could be found. Hey, it could be I just caught them on a good day, but right now I'm thinking the US government could do worse than subbing out the computer end of the new Affordable Health Care Act to whoever built/maintains Living Outfitters, web site. Bottom-line: they'll get a "bookmark" and an initial visit the next time I am in the market for the type of products they carry.

Legal Design

I purchased a 6x6 Rancher Shed kit and was extremely happy with the quality of the materials as well as the fit and finish of the components. It was delivered just as promised and I assembled it in two weekends by myself. Next time I need a shed, I will definitely purchase a Cedarshed model.

Customer

Website well organized, they even propose you what you might need to go with your item. If you need anything else it is likely to be down there on the same page with the item selected. This is amazing.Online combined with phone call made my transaction very smooth. Prompt response from staff is unique.Thank you all.

Thad

Thank you so much for your help!  We love the furniture and you have been so great to work with.   There are very few truly helpful people in customer service these days.  Thanks again!

Susan B

Easy to assemble - the item was better than imagined. Especially impressed with the company emails ahead of and after receiving the product. Highly recommended!

Guest Customer

Your company (& Arboria) are amazing to deal with.  I wish more businesses would realize this kind of client responsibilities -- that in the short run you may loose a bit of money but in the long run you gain tremendous customer loyalty.

Jerri

New panels arrived within a couple of weeks.  Thank you so much for your excellent support. I love the product and am telling everyone how happy I am with it and with your company. 

J. Garcia

The shed construction went wonderfully well. I stained it clear, and the beauty of the wood shows through giving a unique character from the typical shed. Every one who sees it is wowed!

Thank you for a quality product that delivered just what you claimed. I also appreciate your personal touch through it all, especially your candid, helpful answers to my questions during our first phone conversation.

Mr. Teague

This is the second item we purchased from Living Outfitters. Both buying experiences were superb. The items arrived well packed, undamaged and exactly as advertised.

Amazon Customer

Product was exactly what was described and arrived on time in perfect condition.

Andy F.

The garden shed arrived very quickly and in excellent condition. We love it! It was a pleasure to do business with you

Ken